Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes: Account Information: Name, email address, company name, and password when you register for a Nodedesk account. Usage Data: Information about how you use our platform, including conversations processed, features accessed, and settings configured. Customer Data: Messages and conversation content processed through the platform on behalf of our customers. We process this data as a data processor under your instructions. Technical Data: IP addresses, browser type, device identifiers, and log data collected automatically when you access our services.

We use the information we collect to: Provide, maintain, and improve our services, including the Neural AI Agent and unified inbox features. Process transactions and send related information, including purchase confirmations and invoices. Send technical notices, updates, security alerts, and support messages. Respond to your comments, questions, and customer support requests. Monitor and analyze trends, usage, and activities in connection with our services to improve user experience. Detect, investigate, and prevent fraudulent transactions and other illegal activities.

We do not sell, trade, or rent your personal information to third parties. We may share your information with: Service Providers: Third-party vendors who assist us in operating our platform, conducting our business, or serving our users. Business Transfers: In connection with any merger, sale of company assets, or acquisition. Legal Requirements: When required by law or to protect the rights, property, or safety of Nodedesk, our users, or others.

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you close your account, we will delete or anonymize your information within 30 days, unless we are required to retain it for legal purposes.

Depending on your location, you may have certain rights regarding your personal information, including: The right to access and receive a copy of your personal information. The right to rectify or update inaccurate information. The right to request deletion of your personal information. The right to object to or restrict certain processing. The right to data portability. To exercise these rights, please contact us at [email protected].

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission where applicable.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

If you have questions about this Privacy Policy, please contact us at: FUTURE SIGHT TECH PTE. LTD. 1 Raffles Place, #20-61, Singapore 048616 Email: [email protected]