Start free, scale as you grow. All plans include a 14-day free trial with no credit card required.
Explore LinkDesk with no commitment. Perfect for small teams getting started.
The essential toolkit for startups and small businesses ready to scale support.
Advanced AI capabilities for growing businesses that need more power and reach.
Custom AI solutions and dedicated support for large-scale enterprise operations.
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Help Desk | ||||
| Agent seats | Unlimited | Unlimited | Unlimited | Unlimited |
| Channels | Unlimited | Unlimited | Unlimited | Unlimited |
| Conversations | 1,000 / mo | Unlimited | Unlimited | Unlimited |
| Live chat | ||||
| Canned responses | ||||
| Conversation tagging | ||||
| Service evaluation (CSAT) | ||||
| Team collaboration | ||||
| Data reports | ||||
| Translation | ||||
| Translation characters | 100 chars | 10K chars | 100K chars | 500K chars |
| Contacts | ||||
| Contact records | ||||
| Custom fields | ||||
| Contact tags | ||||
| Blacklist management | ||||
| Automation | ||||
| Auto-trigger rules | ||||
| Auto-messaging | ||||
| Auto-tagging | ||||
| Smart assignment | ||||
| Marketing | ||||
| Message templates | ||||
| Bulk messaging | ||||
| Targeted campaigns | ||||
| AI Features | ||||
| AI-suggested replies | ||||
| AI Copilot | ||||
| Neural AI Agent | ||||
| Custom AI workflow | ||||
| Integrations & API | ||||
| Webhook | ||||
| Open API | ||||
Some features are billed based on actual usage, keeping costs proportional to your growth.
Yes. The Starter plan is completely free and requires no credit card. You can upgrade at any time as your needs grow.
A conversation is a continuous thread of messages between your team (or AI) and a single customer contact, regardless of how many messages are exchanged.
Absolutely. You can upgrade, downgrade, or cancel your plan at any time. Changes take effect at the start of your next billing cycle.
No. All LinkDesk plans include unlimited agent seats. You can add as many team members as you need without any extra per-seat charges.
LinkDesk supports GPT-4, Claude, Gemini, and other leading models. Enterprise customers can also bring their own custom LLM.